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Notifications

Notifications

Notifications are alerts or messages that are sent to your device to inform you about specific conditions or changes detected by the app. These notifications can be configured based on certain criteria and logic that you set, allowing you to be promptly informed about important or noteworthy events.

Notification fields:

  • Notification type - Only Sensor threshold allowed

  • Notification title - the name of the notification,

  • Delivery type - select from

    • Email - only on email

    • Push notification - only push notification in the 3D App

    • Email & Push notification - both email and push notification

  • Check name - choose the check to be inspected,

  • Active - checkbox, if notification is active,

  • User list - select the users to be notified,

  • Layer - select from layer,

    • When status - select changes (no other options)

    • From - To - select level from - to:

      • Any

      • Unknown

      • OK

      • Info

      • Warning

      • Critical

Example

In the example below, we have created a ‘Temperature Server Room’ check in the Checks tab. We set in this notification window, that the notification will be sent only to the user ‘James Bond’ to his tViewer app when the ‘Temperature Server Room’ check’s status changes from ‘any’ to ‘Warning’.

image-20240819-061326.png
Sensor threshold notification

tViewer notification

After double-clicking on the notification, the tViewer app will open.

 

If you encounter any issues or need assistance with using this product, please do not hesitate to reach out for support. Our team is here to help you resolve any problems and answer any questions you may have.
To create a support ticket, visit our support portal at https://partner.twinzo.eu/helpdesk/customer-care-1