Notifications
Notifications are alerts or messages that are sent to your device to inform you about specific conditions or changes detected by the app. These notifications can be configured based on certain criteria and logic that you set, allowing you to be promptly informed about important or noteworthy events.
Notification fields:
Notification title - name of the notification,
Notification message - notificataion text shown at tViewer app,
Check name - choose the check to be inspected,
Active - checkbox, if notification is active,
User list - select the users to be notified,
Conditions - set condition, when notification will send:
When status - select changes (no other options)
From - To - select level from - to:
Any
Unknown
OK
Info
Warning
Critical
Example
In the example below, we have created a ‘Temperature Server Room’ check in the Checks tab. We set in this notification window, that the notification will be sent only to the user ‘James Bond’ to his tViewer app when the ‘Temperature Server Room’ check’s status changed from ‘any’ to ‘Warning’.
tViewer notification
After double click on the notification, the tViewer app will be open.
If you encounter any issues or need assistance with using this product, please do not hesitate to reach out for support. Our team is here to help you resolve any problems and answer any questions you may have.
To create a support ticket, visit our support portal at https://partner.twinzo.eu/helpdesk/customer-care-1