How to receive an order?

Upon launching the tConnect application, the initial step is to select your designated role - either as an orderer or an acceptor - unless a default role has already been pre-assigned.

How to receive a new order?

1. Open the tConnect app and login into specific work role,

   Open

   

   Pick role screen

2. the default screen typically shows orders that are created but not yet completed, and are specifically assigned to you or your role. This view is similar to that of an orderer, but it does not include a '+' button for adding new orders. The layout and features of this screen can vary based on the configurations set in the AOS,

   Open

   

   Default screen

3. initially, select and accept the order you wish to handle. This updates its status, enabling you to move forward. Orders are listed chronologically, with older ones appearing first,

4. Upon delivering an order, you are presented with up to five available options. Number of the available options depends on the AOS configuration.

Order delivery buttons action explained

We have 5 different buttons to manipulate with delivered orders:

Deliver order

Once you have prepared all the materials and delivered them to the creator of the order (the order sender), you can confirm your delivery. However, for the delivery process to be successfully completed, the receiver (order sender) must also confirm receipt of the materials on their tablet.

If you want to add a note, a pop-up dialog will appear where you can write it.

Complete order

Once you have prepared all the material and delivered it to the creator of the order (the order sender), you can complete the order. This type of delivery does not require confirmation from the receiver (order sender) to be considered successfully completed.

Send order

In cases of chain orders, where an order is passed along multiple points (e.g., Sender → Forklift 1 → Forklift 2 → … → Receiver), the "Send" button is used. Clicking this button opens a dialog similar to the one displayed when creating an order. Here, you can select the next recipient in the chain to whom you want to send the order. Note that the ability to use this feature must be enabled in the AOS configuration settings.

Abort order

If you are unable to deliver an order due to issues such as lacking the required items, you have the option to abort it. To do this, click the "Abort" button, which will prompt a pop-up where you can enter the reason for aborting the order. If the issue is later resolved—for instance, if the items are restocked—you can accept the order again and proceed with the delivery.

Discard order

If an order is created incorrectly by the sender, it can be discarded. To do this, click the "Discard" button. A pop-up will then appear, allowing you to enter a note explaining why the order is being discarded. This helps maintain clear communication and records regarding order adjustments.