Users
Users are identified by email addresses, which serve as login credentials for the web portal used to configure the entire Twizo platform. Each user may be granted varying levels of permissions, allowing them to access different functionalities within the portal.
User administration is located in the Users tab. There are two possible ways, how to add a new user:
add a single user by the + button,
add multiple users by the (Add more users) button.
Add single user
Open the Users tab,
click the + button,
3. fill out the fields (only email is required),
4. check the box if you want to send the registration mail to the user,
5. save your changes.
Add multiple users
By clicking the button you can add multiple users at once.
Just put the email address of the users you want to add and the account type and hit the ‘Register’ button.
Registration Mail
The newly registered users will get the email to complete their registration (set the username, and password and download the Digital Twin app).
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If you encounter any issues or need assistance with using this product, please do not hesitate to reach out for support. Our team is here to help you resolve any problems and answer any questions you may have.
To create a support ticket, visit our support portal at https://partner.twinzo.eu/helpdesk/customer-care-1