On-premise system requirements

This guide details the mandatory hardware, software, and database specifications required to host and run our platform reliably on your local infrastructure.

Twinzo 3D application minimum requirements OS:

iOS - version 12.0
Android version 9.0
Windows 10.0
macOS devices with chip M1, M2

Twinzo Cloud Server - tCloud

Running Virtual Machines

OS

Ubuntu Server 24.04 LTS and newer
Docker

Minimal hardware requirements for host VM

2xCPU: 2GHz @ 8Core
RAM: 12GB
DISK: 50GB SSD

Recommended hardware according to standard workload(single host VM):

8xCPU: 2GHz @ 32Core
RAM: 32GB
DISK: 500GB SSD
1GBit ethernet

Running services

Running services are part of twinzo installation. However, system can use already existing services from shared infrastructure if desired. There must be assured connectivity between twinzo instance and shared infrastructure service. Additional twinzo configuration is required to point to custom shared service endpoints.

Services list:

MSSQL 2022 Express
InfluxDB 2.7
Mosquitto MQTT Broker
Redis
.NET 10
Nginx [Optional]

Other requirements

remotely accessible VPN: OpenVPN/IPSec/SSTP/BarracudaVPN…
Pre-downloaded twinzo image, or connectivity to public internet network
SSH access to manage twinzo app
For sending email support, Azure Communication Service credentials are required:
- TenantId
- ClientId
- ClientSecret
- Email Sender mailbox

On-premise deployment and access to resources by the Twinzo team must be done via VPN. Access to infrastructure via remote desktop or other alternatives is not possible. The client must be able to provide VPN access to the on-premises network. The only alternative accepted is whitelisting the twinzo office IP address to access the resources.

On-premise instances do not support following functionality:

Push notifications to 3D app
Automatic 3D model processing(manual upload of 3D model required)

Web Services Access:

Web portal

HTTPS (port 443)

https://portal.twinzo.eu (obsolete, will be retired)
https://portal.twinzo.com
Google fonts and resources
Web 3D App
Web Automatic Order System App
- https://tconnect.twinzo.com

API

https://api.twinzo.eu (obsolete, will be retired)
https://api.twinzo.com

MQTT

Choose one of following:

wss://mqtt.twinzo.eu
mqtt.twinzo.eu TCP/MQTT(1883)

MISC

time.google.com:123 - google ntp for time
pool.ntp.org:123 – ntp server
1.1.1.1:853 - google dns (internet check for android devices)