How to force-stop tConnect?

If the app is still running after entering the correct PIN to close the app, you can try to force-stop the app. To do so, follow these steps:

1. take your Android device and exit the tConnect app

   1. by entering the exit PIN, or

   2. by pressing the Home button,

Open

Entering the exit PIN

 

Open

Pressing the Home button

 

2. locate the tConnect app and long-press the icon,

3. open the ‘App info and click the ‘Force Stop’ button.